So yesterday meet Elin at her friend house as one of her friend was kind enough to drive us to Old Airport Road to collect Lao Ban Beancurds. We were all unsure how to head to Old Airport Road from Woodland but with the GPS, it make it possible for us to know the direction to the destination. In the end, we spend nearly an hour to reach there due to keep going to the wrong way so have to keep routing for new direction. Still we manage to reach the location before the lady boss decided not to sell us the beancurds :D
Funny how it was my first time meeting her friend and I actually sat her friend's car already. It was also my first time sitting in a car with all the windows open, I love natural air but the downside was that the strong wind makes my hair messy and all tangle up. Not to forget first time eating LaoBan Beancurds, the other time my brother's friend bought us the 51 beancurds which was nice and love it a lot. There was also the first time being stare by other due to too many beancurds we had on the table.
Reason for the staring we get from other :P
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27.02.2012, Monday( げつようび,getsu youbi）
So today is my first day of the internship, my first time going for an Internship Program, first time going to work in office in office wear. It was a pleasant experience, I was there way too early, I am suppose to be then by 9am and I was already there at 8am! The first thing I did when I alight from the bus was stop by the nearby 7-Eleven store to get leg-saving plaster, my feet was so pain due to the new shoes I was wearing.
I was the first to reach and I was ask by the security uncle to register and that uncle suddenly ask if I live ear here. I replied that I live at Woodlands and that uncle was like asking me whether I know of the new elderly flat (not sure if that is what it is suppose to be), I say Yes and goes on explaining to me about how much it cause and why he want to buy when I didn't even ask him.
Then meet another intern from RP at level 2, we waiting for a while pressed the bell of the office door but no response so I called the Person-In-Charge to check with her which she told us to wait at Level 1. I was so shock by how friendly she sound.
Then when is was reaching 9am which was our reporting time, one by one start to turn. However one of the intern did not came, think sick or what. And was briefed with what we are suppose to do, like what are our role, what are the job scopes.They need one of us who can type very fast to help key in data to the computer, I didn't voluteer myself for it as just thinking of typing the whole day can kill me. Then the rest of us would be like doing tele-marketing to arrange appointment for client to meet the agent.
Then the staffs went for meeting while we intern were ask to sit by the desk, and wait for them. So we dd as we were told, only that one intern who was ask to key in data was working, while the rest of us we did nothing but stoning/ staring at handphone/ messaging friends/ doing nothing until one of the staff ask us to help sorting the document by arranging them according to date, the latest date on top. After we are done, we started stoning and chatting again till we were ask to all go to the meeting room, introduce ourselve to the staffs there and get to know who we will be following and assisting..
Oh and another first time would be, it is the first times I was able to chat with people who I just know like an hour or so, it feel like we already know each other for quite sometime.
Then when the staff are done with te meeting at 1.30pm we went for break, I ate KFC with the rest. :D Then I meet with the person that I was suppose to assist, initial he gave me the task to make a excel file for storing of data as well as documents that I need to prepare and print out. However there was no other available laptop or compuer so I was given the task to make calls.
First time doing tele-marketing type of work but was amazed that I called like one whole page of contact. At first, I was rather shy and just keep reading the script for the cold calling as the person was sitting beside me doing his work, make me don't dare to call. I was afraid of making a fool of myself if I call and get rejected. When he went away I try calling but didn't know how to use the phone. So I was like staring at th script again.
After a while when he came back again, and I asked him on how to use the phone, I think he was quite shock that I was going to make calls but still taught me how to use the phone. I think he was shock because previously I just keep staring at the cold call script and trying to digest how to do a call, so I think he thinks I won't be making any calls and yet I was trying to call.
At the start I got a few reject, and wanted to stop but there was nothing else for me to work one so I continue to try calling again, and was surprise that one of them wanted to set an appointment for the meet-up. Good thing is I just need to do the arrangements of the appointment and not meeting-up person. I forgot after like five calls a lady came to sat beside me. I was like should I continue to call, was rather shy and fearful to call again as that lady was like so fierce, but called anyway since there really was nothing else for me to do. I would rather do work than just stone there do nothing. And I think she overheard how I make the calls and told me I am doing fine just that I miss out some details like checking with the person the location for meeting up and the time.
She did a role play with me to see how I approach, and guide me on what I should say when I am ending a call etc. She aren't as fierce when she talk, I guess you really can't judge a book by its cover. :D Toward the end of the day, after like 2 and a half page I gotten like 3 appointments. Was quite happy as I thought I couldn't have gotten any at first.
When I was done with the third one, the person-in charge of us ask me to join the rest for the cold call discussion. Quite a funny one, the guy was very entertaining with all his jokes and laugher. Really make the calling more like a interesting job to do. The rest were like wow when they heard I already try making calls, and already gotten 3 appointment arranged. When I was back to my seat, I stopped making call as it was about 6pm(knock off timing) and read up some of the detail on the plans, so that I know what to answe if they ask me when I am making phone calls. Then walk back with the rest toward the interchange, my leg was still aching like hell, can't imagine how to wear shoes tomorrow. :S
Time check, it 11pm already ! Anyway thats about all already so shall end here. And maybe continue tomorrow on tomorrow experience :D さよんあら(sayonnara)!
I should turn in already! :D おやすみなさい! (oyasuminasai)
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